Insurance AR — Breakdowns

Know every patient's coverage, before they're in the chair.

Let our agents call insurance for your breakdowns.

Illustration of a dental office team member working through a list of completed insurance tasks

Protect revenue. Boost case acceptance. Save staff time. One accurate breakdown can be worth hundreds per patient. Stop gambling with write-offs and surprise bills.

How It Works.

Most offices aren't getting breakdowns because they simply don't have the time, nor the staff to get it all done. That's where we come in — we call any insurance company you'd like to get comprehensive breakdowns, which land in your inbox as soon as they're ready.

Proactive Queueing.

We analyze your schedule and intelligently queue up breakdowns we know you're going to need. We call insurance and get them for you, all while your team goes about their day per usual.

Cost Effective & Efficient.

An in-house breakdown typically costs $15–45 in wages and overhead. SmileBill costs a fraction of that, billed to the minute and batched for efficiency.

ROI.

+10-30% case acceptance when patients know their true cost, fewer write-offs, and 90-98% upfront collections with accurate estimates.

Real Humans On Every Call.

Every call to insurance is made by a real, trained, live human agent — PHIPA certified. No voice AI calls that risk getting flagged and banned by insurers!

"43 breakdowns in a few hours!"

We would always try to get breakdowns when we had spare time, but as you can imagine, spare time is hard to come by. SmileBill hit the ground running from day 1, getting us a week's work of breakdowns in just one morning. Incredible!

— General Dental Office in Vaughan

Get In Touch.

"It would be amazing to have up-to-date coverage info on my patients ahead of their appointments." If that sounds like you, enter your info below and our team will be in touch same-day.

  • Know before they walk in. Coverage confirmed ahead of every appointment — no chairside surprises.
  • Hours back every week. Your team stops sitting on hold with insurers.

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